New Guidelines to Patients and Visitors

We are looking forward to seeing all of our patients smiling faces again!

In order to do this safely, we ask that all patients and visitors to the clinic adhere to some manageable guidelines.

Unfortunately, we will not be able to accommodate walk-in patients at this time. Please phone us at (519) 252-7772 to schedule your appropriately spaced time-slot. Please avoid entering the clinic more than 5 minutes prior to your scheduled appointment time. If you have arrived early, we graciously ask that you phone the clinic prior to entering to ensure the patient(s) in the previously booked time-slots have exited and we are prepared for your arrival.

During your reminder call, you will be asked some pre-screening questions to ensure you may safely visit the office. Your temperature as well as further screening will take place at each subsequent appointment.

We will of course ask you to remove it once we have you been seated in the patient chair.

We have several touch-free sanitization stations around the office, we ask that you utilize these as soon as you arrive and also after each treatment.

We understand sometimes due to mobility, translation, POA, etc. it will be necessary to have someone accompany you to your appointment. If possible, we ask that your family or friend remain in their vehicle. If this is not possible, please understand, and bear with us, as we will have to also screen these individuals.

We have set up the waiting room with minimal chairs and set them far apart, please refrain from re-arranging this. Please attempt to stand on the marked spots when communicating with the staff behind our desk.

To request a consultation please complete our online form located here.

Thank you very much for your co-operation in keeping our office a safe and healthy place to visit, we can’t wait to see you!